Do I have to order my ice luge ahead?
No, we keep our standard luges in stock so you can come right in and get them. For more information on our standard luges check them out in our decorative ice section. Customized ice luges do need to ordered and paid for in advance.
How much dry ice do I need?
For a fog effect 5lbs will last about 10-15minutes. For more information on special effects go to www.dryiceinfo.com
For broken refrigerators and freezers take measurement of box. Take the higher figure and estimate 1 block per foot on the higher figure for freezing temp per 24 hours. ½ this amount for refrigeration temp per 24 hours. Example:
For freezing temp for 24 hours this box would take 14 blocks
For refrigeration temp (380) for 24 hours this box would take 7 blocks
Is dry ice poisonous?
No, dry ice is not poisonous. It is the solid form of CO2 and is -1100F. It does require some special handling procedures because it is so cold. There should be no direct skin contact (use gloves or a towel) and should be used in a ventilated area.
What sizes do your bags of ice come in and how many will I need?
How far in advance do I need to order my ice sculpture?
If I get an ice luge or ice sculpture, should I return the drainage tray set-up?
How long will my ice sculpture last?
If my function is outside can I still have an ice sculpture?
Does adding lighting really make a difference
Can ice sculptures be moved once they are set up?
How big are your ice bowls?
What size trailers are available?
What are the electrical requirements for your trailers?
All the trailers except the jitterbug run on standard 110 volts, 20 amps, and 6000 watts. The jitterbug runs on 3 phase, 220 volts, and 60 amps. All trailers require a dedicated circuit.Do you deliver propane?
We do not deliver propane. We have a filling center at our office location click here for directions.
Do you swap or refill propane tanks?
We refill your propane tank while you wait. This process only takes about 5-10 minutes and it gives you the benefit of keeping your own tank.